Q: Why do I need to get this? A: A lot of people gets intimidated to bring their camera when they're doing their outdoor activities due to water damage (rain, snow, swimming etc). With Dicapac Waterproof Cases, you can bring your camera everywhere! In the summer, you can use Dicapac Waterproof Cases to protect your camera at the beach when you are kayaking or jetskiing. During winter, you can take your camera with the Dicapac Waterproof Case to go snowboarding or when you go hot-tubbing! The possibility is endless because Dicapac Waterproof Cases are weather proof (waterproof, sandproof, dustproof, and snowproof). With a little investment, you can protect your expensive cameras and bring it to any planned and unplanned vacations or activities.
Q:Would this item work? A: Yes, we even tried it ourselves. Here's a video of one of our Geek dunking her phone in water.
Q: Any precautionary steps I need to make before dipping my device in the water with the Dicapac case on? A:
Cautions Before Use
After making the purchase, check if there is any damage on its surface. Make an exchange if you find the papers or fabric wet. After putting some paper or fabric into the DICAPAC, shake or press it in the water like the pictures above. We are not responsible for damages made by owner's carelessness or mistakes
Cautions While Using
Use it after practicing the waterproof test found in the <Caution before use> section, and checking the area between the lens adapter and the joint, unit or damage of the lens.
Check for damage at the mouth and zipper after each use, and avoid strong impacts and sharp objects. Don't leave it under the hot sun for long. It can be damaged.
There can be humidity in it depending on the difference of temperatures between the inside and outside of the product. If this is the case, just turn the lens to OPEN and you can remove the humidity.
In case of sand or foreign matter, clean and rinse with running water.
Cautions After Use
When taking camera out of the case, keep the mouth part in a downward position and shake off any water and wipe it well. Be careful not to keep its mouth part upward. It can cause product damage it water around the mouth enters into the case.
Q: How do I put my device in the case? A: Please refer to the instruction below
Find out which waterproof case fits your digital camera by following these
steps:
Use a tape measure to measure the
circumference of the thickest part of your digital camera excluding
the lens. (see illustration on right).
*if you don't have a tape measure,
use a string and measure the length of the string with a ruler to
determine the circumference.
Measure the width of your digital
camera.
Measure the length of the zoom lens
while fully extended.
Click the case model which closely
resembles your camera's measurements.
Note: If your camera's closest
measurements exceed the given measurements on the chart, choose the next
largest size.
Q: If somehow my item is defective, who do I need to contact to get a replacement?
A: For any manufacturer defects, please contact Dicapac USA customer service at their Toll Free number : 1-877-332-2220 or email them at customerservice@DiCAPacUSA.com. For any returns due to manufacturer defects, products need to be in original shipped condition (not cut up, etc).
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