Testimonial 

4/21/2015

To Whom it may be:

Ordered cell phone clip for my boss.  Unfortunately, clip did not fit his cell phone.  Contacted Accessory Geeks to return item and immediately received credit for clip.  Would recommend this company for any cell phone or geek needs.

Patricia R. TX

 4/20/2015

Hi I received my order, and I am very happy.  Thanks for the great service and I love that you provided free shipping.  The product was exactly what I was looking for, and the price was good too. You have a very good selection of cell phone cases.

Marisol G. NC

4/7/2015

THANK YOU......YOU HAVE NEVER DISAPPOINTED ME.

Dwight A. FL

 3/31/2015

Ordered many items for all of our cell phones and just ordered a selfie stick. We love the quality of the merchandise, the free shipping and the low prices. Will use their services again

Bibliogirl S. OH

3/5/2015

Our Live Chat Conversation :)

Thursday, March 5 2015 3:09 PM

Hello how can i help you?

Nice looking new site!! 

That's all I wanted to say. :)

Thank you! I will inform our web creator :)

we appreciate your feedback

I love you guys....

We love you too

thanks again!

I've been a loyal customer for like - 5 years or something

Thursday, March 5 2015 3:10 PM

Anyway - have a great day :)

Thank you so much!!

OH -- guys and girls!

Sorry!

You too as well :) Have a great day and a wonderful weekend as well

oh no worries, thank you

Will do :)

:)

11/26/2014

I just set up an exchange. The young lady Antoinette assisted me.
She was very pleasant, sweet and kind. I noticed that she did not no huff and puff, like nowadays.
When she came back frm putting me on hold. She thanked me for holding.
Answered all the questions. Definitely i will come back. I will skeptical before.
Thank you and have a happy holidays!

Judy A. VA

11/10/2014

No, thank you Ana....!!!  Your continued help with my order is why I will purchase from your company in the future.  Excellent job on customer service.

Brian P. NM

11/7/2014

Even though I did not keep what I ordered, the service was amazing. Credit processed without a headache. I have no reservations about shopping with you guys again.

Carole S. Ontario  

10/20/2014

I would tell anyone to check with Accessory Greeks, their prices are easy on the pocket, l have had a wonderful experience with them and they are very honesty and quick business wise.

Raymond W. SC

10/2/2014

Thank you very much I will definitely use the site again, you guys got good deals and good service. 

Vinod R. NY

9/22/2014

 Wow, I have to say....
I am very impressed! I\'ve settled for many years for second rate, run of the mill customer service. I figured it was just the way it was is all. I really liked the competitive prices that I saw on the accessory geeks website, so, I figured, hey, ill, give these guys a try. To my surprise... I received my order in the time frame that was advertised and promised, two days! When it actually came and on time, I was blown away. Maybe there\'s still good people out there that believe in, Truth in Advertising! My hope has been restored, thank you accessory geeks!!!!
Sincerely,
David M. Z.  CA. 

9/15/2014

I have told ALL my family and MANY others about accessorygeeks.com. I am looking for lots of business for you!
Paul N. WA

9/10/2014

The case I received was as pretty as the picture. I was complimented several times about it. The fact that shipping was free, was an added bonus, to the great price. AccessoryGeeks offers great customer service & expeditious shipping!

Leah R. NC

9/9/2014

\"I purchased a case for my phone frm Accessorygeeks.com. It didn\'t quite
fit my phone correctly, so I emailed them about the issue and they took
care of it extremely quickly and without hassle. 5/5 stars for customer
service.\"

Colin S. MD

9/5/2014

Hello,

I just received my zebra print Samsung s5 active phone case and red bow charm and I just wanted to say I LOVE it so much and thank you!
This is my first time ordering from your website and it won't be the last, I've already even spread the word to a few friends! It has been so hard finding a "girly" phone case for this phone until now and I couldn't be happier with the product!! Definitely satisfied!

Thanks geeks :-)
Amanda A. AZ

8/26/2014

This is what customer service is about! Is there a 6 star rating?? Just saying! You geeks are great!n THANK YOU and you have all my business and referrals! ;)

 Donna L. NC

8/20/2014

In reading this email I noticed that it says \"We love to hear frm our customers.\" I previously ordered a case for our Google Nexus 7 and am very pleased with it. I already recommend everyone to search for cases here and presuming this new case is as satisfactory as the previous one will continue to do so. It is a definite selling point when I can tell people that everything is free shipping.

Regards,
Matthew H., TN

8/12/2014

My phone cover arrived and it is perfect, such a great deal and the speedy delivery was amazing.  Thank you, I will be back.  

Lu E. IGH MN

8/6/2014

No questions. Just wanted you to know how pleased we are with our order from you.

 Rev

8/3/2014

I just wanted to say thank you so.much for the excellent service. I
received 2 phone charms and am very happy with them and the arrival time
and your service...thank you

arlene chodkowski

 Wellington, FL

7/31/2014

Here is my testimonial. I have used accessory Geeks for the past couple of years for an assortment of items. I have never been disappointed. Quick to ship, great prices and with only 1 problem with defective merchandise that was not their fault, my communication with them was effortless and they were quick to help resolve my problem. I will continue to use them in the future.

~Melissa S

Long Valley, NJ

7/05/2014

I had a problem with the screen protector I ordered, so I notified
Accessory Geeks Customer Service. They immediately sent me a
replacement item. I was very satisfied with their response time and
listening to the customer. I will definitely order more products from AG!

Lee H.
Gaston, Oregon

6/29/2014

I have received my product and enjoy listening to the outstanding out put of the hands-free ear plugs device.This was a great select frm the customer representative that helped me to choose this item... Outstanding Customer Service...I rate Accessories Geek ***** Thank You, and look forward to purchasing additional items in the future : )

 Michelle J.

Jacksonville, FL

4/16/2014

Jennifer you are more than welcome. That's one area in business that seems to have list it's meaning in customer service. They should have you train people. Have a great day. 

Bryant L.

3/3/2014

Wow... thank you so much for the quick responses. Overall I'm so impressed with your company! I was referred to your site by a friend and I will definitely be referring all my friends to your site as well. Thank you so much for everything and have a great weekend!

Crystal H.

Lawndale, CA

11/25/2013

Its a welcome change in the world today to find great customer service as I experienced today with Ana Le from Accessory Geeks. I was shipped a wrong case for my Iphone 4s, she was so helpful in getting it corrected asap. She went, what I believe, over and above what she needed to do for me. Thanks Ana, wish there were more out there like you!

 
Rich N.
Littleton, CO

8/12/2013

To whom it may concern,

  Just want you to know that Ana deserves a KUDOS. Too many times people complain when things don't go right and not enough times when things go perfect or at least have employees that go above and beyond.

 

I purchased a Living Social deal today, but realized I purchased for S4 and not S3. I used the online chat and received Ana as my chat rep. She made sure I felt comfortable with the entire process from beginning to end. Let me stay on chat with her until she saw my order come through to confirm she changed it from S4 to S3 with the color I chose. If I hadn't had someone like her on the chat, I would have most likely passed on this deal. She made me feel comfortable doing business with Accessory Geeks. I know this deal was only $10, but now I will be looking at your website for other products and will be sharing with friends and family as well.

 

Kudos to Ana for doing a fantastic job. This was my first experience with AG and hopefully every time it ends up being this easy when I buy future products from you. 

 

Thanks,

Allison S.

Order# 100037085

 

7/10/13

Thank you for your excellent customer service.  Fast processing of orders.  My complaint of a defective product was handled in a professional manner.  Win-win for both parties.  Keep up the excellent work Accessorygeek.com

-Tom C.

6/20/2013

Dear Ana,

Thank you so much for the wonderful service you provided me recently. You were so helpful to provide me with information to choose the correct cel phone case, then pointing out that there was a sale on the item that would benefit me, and in addition,  holding on to the order for two days to make sure that it would arrive when I returned home from my trip, instead of sooner.

On top of this,when I received the wrong information from another representative  leading me to believe that the item had been shipped too early, you emailed me personally,with details, including the date of shipping, which was what we had discussed, and the tracking number.

I only wish all service providers were as good at their jobs! Please feel free to forward this email to whomever you wish.

Sincerely, Nancy B.

6/16/2013

I just wanted to share my wonderful experience with your company and Ana Le specifically. I recently purchased a phone case for my samsung galaxy s4 but when I received the case I was unhappy about the fit of the case. Ms. Le was very professional and promptly offered to replace the case with another case of equal or lesser value.

Communication has been very quick and professional from her and has left me a very satisfied customer.

It is employees like her that will encourage to continue to buy phone accessories from accessorygeeks and recommend it to my friends and family. With her as the customer service manager I can feel confident that her examples of commitment to her job and her company will help to show other employees how to perform their job professionally and keep customers happy.

Thank you and have a good day,
Satisfied customer Kevin O.

1/04/2013

I just wanted to thank you for processing and sending my order (2184315-1) so quickly. I didn’t find your website until Dec 21 so I really didn’t expect my item to make it in time for Christmas…but it was here on Christmas Eve! You can be sure I’ll check you out every time we need any kind of electronic accessory and will let my friends know how good your service is. I really appreciate the effort – Thanks!

Cynthia M.

11/15/2012

Thank you so much for the wonderful service. The items that I bought were 2 cell phone charms. They are part of a christmas gift for my daughters' iPhones. I know they"ll love them. I'll be back!

Emanuela R.

11/9/2012

I purchased 2 Blackberry cases and they were shipped for FREE, on top of the VERY affordable price! I'm looking at one of the two right now - still in great shape-4 months and a couple of drops later! Thanks, Geeks!

Christina C.

10/24/12

I love the selection u guys have overall, not to the mention the "Hard to Find" stuff for "My" phone. I've also noticed much better pricing than most other sites. Even found some cool stuff i never knew existed. I am Very Happy with your prompt service, and your Quick Shipping! Will definitely Recommend and Buy Again!!!

Jeff

9/02/2012

Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

Absolute satisfaction!!!!

R. Adams

8/28/2012

Just received my order and the products and service were fantastic! First time order but definitely not the last. Thanks a bunch!

Patty

7/30/2012

Thanks for an easy and instant replacement of a cell phone face plate that arrived mismatched front and back. I got the new one, no charge, immediately and no bothering to mail back the useless one, either. Thanks!!!!! Well done!

MLP

7/26/2012

First of all, I chose free shipping and it came in relatively fast. also all the products I purchased work perfectly, thank you for your great service. I will definitely recommend your site to friends and family and will definitely return myself, have a nice day and keep up the good work!

D. Donaldson

7/19/2012

I recently ordered a phone cover... and i absolutely loved it! This was my first time ordering from you guys and I was so impressed. No tax, I didnt even have to pay for the shipping. The product also arrived so quickly!! Im so impressed. Thank you so much! I love the hot pink sillicone cover for my motorola triumph :) I will definitely be ordering from you geeks again ;)

Sharon

7/18/2012

Just wanted to say You have awesome service and I am REALLY impressed about the fact you do NOT charge shipping and handling. That is important to me and I so appreciate it. I will continue to shop on your site and I have already told others about you. Keep up the awesome service!

H. Further

7/9/2012

I was notified that one of the items I purchased was sold out. I called Customer Service to adjust my order and the rep was so friendly! I wish I had asked for her name. She was friendly, patient and knowledgeable. I don't think I have experienced this level of "service" from any company lately!

S. Peck

7/5/2012

This is just a friendly thanks for the great selection, price and service. We're both very pleased with our order and the timeliness of its delivery. Thanks again!

Shannon & Loretta

6/29/2012

Hello Geeks!
Just wanted to thank you for, great pricing and super fast shipping!! I got my Trident Kraken iPad 2 case today and it's perfect.
Also, happy that I was able to purchase it via Ebates and get 9% cash back!
Thanks again!

S. Durrett

6/27/2012

Ordered a replacement battery for my wife's Blackberry Torch 9800.
Arrived quickly & swapped it in easily for the factory-installed one.
Unfortunately, was unable to get the battery to hold a charge for more than a couple hours -- no better than the existing battery!

So, I contacted Accessory Geeks and after a couple quick emails, they immediately sent me a replacement for free, assuming the battery to be at fault. It too arrived quickly, but regrettably did not provide much more than a few hours' charge either.

As it's unlikely that BOTH batteries were faulty, I have to conclude that her Blackberry is the source of the problem and will be attempting to get it serviced by RIM.

Thanks, Accessory Geeks, for providing me a free replacement (even if ultimately the fault was not theirs).
Will DEFINITELY purchase from this vendor again.

N. Boldt

6/27/2012

I ordered a rubberized plastic case for my Droid X. When I received it, it was missing a cutout for the camera button. I carved out the plastic so that it would work with my phone, but Jennifer at Customer Service offered to send me a replacement at no cost. "Sure!" I said. The replacement also turned out to be missing the cutout, apparently a manufacturing mistake, so Jennifer refunded my original cost. Props to Jennifer and AccessoryGeeks Customer Service! They really tried hard to fix the problem and would have if they could.

J. Castle

6/7/2012

A very big thank you! Excellent customer service. I will order from Accessory Geeks in the future.

B. Marvel

6/1/2012

YOU CUSTOMER SERVICE IS OVER THE TOP!!!
THANKS AGAIN

Bonnie H.

5/14/2012

To whom it may concern,
I have received my 2 cases in good condition. Thank you for the hasty service.

G. Thomas

5/14/2012

Thanks, Accessorygeeks! Your unexpected caring policies turned this disappointed customer into a very satisfied and happy one. Thanks to Jennifer, who showed the initiative to keep plugging until we found a workable product. You are tops in my books and I’ll happily recomend you to anyone.

V. Brown

1/12/2012

The Geeks provided awesome service! I got my cell phone accessories and I am 110% satisfied with their customer support and products! Great job!

L. Mackey

1/3/2012

Wow, I have to say....
I am very impressed! I\'ve settled for many years for second rate, run of the mill customer service. I figured it was just the way it was is all. I really liked the competitive prices that I saw on the accessory geeks website, so, I figured, hey, ill, give these guys a try. To my surprise... I received my order in the time frame that was advertised and promised, two days! When it actually came and on time, I was blown away. Maybe there\'s still good people out there that believe in, Truth in Advertising! My hope has been restored, thank you accessory geeks!!!!
Sincerely,
David M. Zehr